Creating additional and complex "Conditions" within your chatbot is aimed at making the chatbot smarter, more efficient, and more tailored to your business.

This filter is designed to make the chatbot more intelligent and focused on providing personalized responses.

For example, if the customer's phone number starts with the digits "972," you can send them a text message in Hebrew. If not, you can send them a text message in English.

By using conditions, you can customize the chatbot's behavior based on specific criteria and create a more personalized user experience.