Hey 👋 COO? VP of Support? Head of Support?
We solve support tickets for you! We help your team respond better and faster by understanding the tone of voice and context, and we handle repetitive tickets that don't require human intervention.
Officely tackles the following main issues:
Human Resources
Costs
Repetitive tasks
Mistakes
Training
Poor user experience
How it works:
Workspace App: This initial step helps us learn what the team modifies and what remains unchanged, allowing us to automate replies accordingly.
Full auto-reply for top cases that do not change at all.
Check out the app in action:
Is it for your company?
👉🏼 Swamped with over 1,000 customer tickets a day?
👉🏼 Want to automate responses without losing the personal touch?
👉🏼 Want an AI assistant that helps your team craft answers, boosting efficiency and satisfaction?
FAQ:
❓Why do I need a team of AI agents?
Multiple agents manage permissions, understand data, and adjust tone better. They collaborate to provide precise, suited responses.
❓Do you offer API and webhook integration?
Yes, we provide API and webhook integration to connect your AI agent to other tools and systems, automate tasks, and streamline your workflow.
❓Does Officely integrate with Chat GPT?
Yes, Officely integrates with GPT, Claude, LLaMA, and more. We go beyond simple API connections to these models, employing our own machine learning processes.
❓How long is the trial period?
Our Workspace app on Zendesk is not time-limited but operates in demo mode only, without publishing or integration options.
❓How do you keep our data secure?
Data security is top of mind for us. Surprise us!
🔐 SOC2 - On the way :)
🔐 GDPR - On the way :)
🔐 ISO 27001 - On the way :)
Contact us at [email protected] if you need an NDA or Enterprise security questionnaire.
❓Who we are?
We are Officely AI. We're here to:
1️⃣ Help your team get the right answers fast.
2️⃣ Solve (for real) support tickets using AI.
3️⃣ Adapt all LLMs models to one place.
You can read more about us here.
Sign up and get Workspace now!
Get started with the Workspace App for Free! 👇